We were moved to a twin room where internet was better. Location: the hotel was near to with forest, beautiful nature and the mountains. It also was in beautiful surroundings😀😃

I really enjoyed my stay at this hotel, as the room was quite spacious with a nice balcony, making it a perfect place to relax, and the location was great too, right next to a restaurant and surrounded by the mountains for some fresh air and stunning nature.

Location just off the mountains, grocery shops, and beautiful surroundings. Tasty food in the restaurants such as Retro, located 5 min away...

The amiable staff helped us during visit. Loved an electronic key card, coffee/tea making machines, and a work desk in the room. The food provided for breakfast was savoury!

Some people working there were really bad.

The staff here were really wonderful and friendly. 😊.

i greatly enjoyed the location, which was favourable good to chill after the day long hike. what's more, it was close enough to forest and beautiful nature and the green mountain. there was great food, the staff was very helpful and affable.

Beautifully designed hotel in a perfect location surrounded by stunning scenery. Close proximity to the mountains allows for fresh air and all-day hiking opportunities. - Wide variety of delicious food options available at a convenient distance from the hotel.

Review of Platinum Mountain Hotel&Spa, Szklarska Poręba

The property was impeccably clean, and the staff was friendly and welcoming. Our spacious and modern room came equipped with great internet and a luxurious jacuzzi, making our stay even more enjoyable. the breakfast was delicious, with a wide variety of tasty options to choose from. We were situated in a fantastic location, close to the mountains, perfect for a day-long hike, and conveniently near a delightful restaurant.

The breakfast here offers plenty of delicious options, and the location is great, close to beautiful surroundings, grocery shops, and restaurants.

The rooms at Platinum Mountain Hotel&Spa were absolutely stunning! I felt like I was in a fancy movie with the modern furnishings and cozy seating area. The air conditioning was a lifesaver during the hot weather, and the flat-screen TV had all the satellite channels for my entertainment. The safety deposit box gave me peace of mind, and the private bathroom was equipped with everything I needed, including free toiletries and a hairdryer.

I personally found the shower a bit small, but I know that others might still find it perfectly fine.

The room was large and reasonably spacious with a balcony, and wake-up service was available.

We loved the stylish and modern design of the hotel. The facilities, including the wellness and spa, were very well-kept and clean. The breakfast had plenty of options and was delicious. The staff was friendly and helpful. Additionally, the location was great, allowing us to easily access other attractions and grocery shops.

Nothing not to love.

The Deluxe Double Room at Platinum Mountain Hotel&Spa is modern, clean, and exceptionally comfortable. It is also located in a quiet area, ensuring a peaceful stay. the breakfast and meals in the restaurant are tasty and varied. the staff, especially in the restaurant and SPA area, are helpful and kind. the SPA facilities are professional and highly recommended. the hotel is situated in a great location, with a beautiful natural surroundings and plenty of restaurants, coffee shops, and shops to explore. It is also a convenient base for hiking and exploring the nearby attractions. the hotel offers an outside heated swimming pool, an inside pool with a spa and kids zone, as well as playgrounds for children. the hotel also allows dogs for an additional fee and provides bags for them near the parking area. the parking is safe and monitored. the massages offered at the hotel are great and available in English, German, and Polish languages.

Felt very welcomed, no complaint.

the Spa & wellness centre is impressive, with an indoor swimming pool, sauna, jacuzzi and steam room, and we enjoyed a fantastic full body massage in the Spa lounge. the restaurant was excellent, with delicious food and special diet menus available. We also appreciated the private facilities offered, such as in-room breakfast and packed lunches.

The only minor issue we had was with the Spa facilities, as some guests ignored the clear signs to wear no textile in the zone, and there were no big bedsheets available to lie down in the sauna. this did not hinder our overall wellness experience.

We loved the modern and comfortable hotel with great amenities like the heated outdoor swimming pool, spa zone, and playgrounds for kids. the location near the mountains and forest was perfect for hiking, and the town had plenty of cafes, restaurants, and shops. the breakfast buffet was delicious, and the massages were top-notch. a fantastic stay for our group of friends.

Felt very well looked after, no complaints at all.